Terms of Service

You must be at least 18 and authorized to accept these terms to use NovaHDR. Provide accurate account information, protect your credentials and remain responsible for activity under your account. Contact support@novahdr.com if access is compromised.

NovaHDR provides property photo editing, returning a finished set with balanced exposure and consistent color for your final review. Each property accepts up to 50 photographs in JPEG, PNG or WebP format, subject to the size limits shown in the application.

Upload your photographs, choose a payment option and explicitly send the property for editing. Delivery is in 24–72 hours after you send the property. Uploading or paying alone does not submit the job.

You remain responsible for the accuracy, permissions and appropriate use of submitted material and any delivered work. The standard service is not designed for regulated health or financial records and does not include a private deployment or specialized compliance agreement.

Do not violate law or third-party rights; upload material you lack permission to use; impersonate someone; circumvent payment, limits or access controls; transmit malicious code; or disrupt or place disproportionate load on the service.

Do not use the service to misrepresent a property, person or event. Review materials before publication.

One Property: $29 USD one-time for 1 purchased property credit.

Solo: $79 USD per month, 5 subscription property credits per paid monthly period, rollover cap 15.

Pro: $199 USD per month, 15 subscription property credits per paid monthly period, rollover cap 45.

Studio: $399 USD per month, 40 subscription property credits per paid monthly period, rollover cap 120.

Subscriptions bill monthly and renew until canceled. Contact support for cancellation assistance. Cancellation stops future renewals; paid service remains subject to the applicable billing period.

Purchased property credits do not expire. Subscription credits are granted for paid billing periods and roll over up to the plan cap. Subscription credits are consumed before purchased credits.

One credit activates one project. Retrying the same activated project consumes no additional project credit. Payment creates credit availability; it does not itself submit a processing request.

Payment processing is handled by our payment processor. Mandatory consumer rights remain applicable. Any future pricing changes will be communicated before they take effect for existing subscriptions.

You retain ownership of material you submit and are responsible for having the rights and permissions needed for us to process it. Keep your own source copies; the service is not a substitute for a backup archive.

Retention and privacy requests are described in our Privacy Policy. Do not assume removal from a project immediately deletes the canonical stored source.

You retain ownership of your submitted material. NovaHDR retains rights to its platform and underlying technology.

You grant NovaHDR a worldwide, royalty-free license to host, process, store, transmit, display, and use your submitted material as necessary to provide, maintain, and improve the service. This does not transfer ownership of your material.

Where team access is available, authorized team managers are responsible for membership, permissions and the activities they authorize. Your team’s permissions control access to its projects and credits. Do not share credentials to bypass access controls.

If ownership or authorization is disputed, we may restrict access while the dispute is investigated.

The service is provided “as is” and “as available,” to the extent permitted by law. We do not guarantee uninterrupted availability, a particular creative outcome, or the absence of errors. Third-party provider disruptions may affect availability.

Illustrative images and sample videos on the website demonstrate presentation and are not evidence of processing results for your own inputs. Review any delivered material before using it.

To the maximum extent permitted by law, NovaHDR and its affiliates are not liable for indirect, incidental, special, consequential or punitive damages, or lost profits, data or business interruption.

Aggregate liability arising from the service will not exceed the greater of the amounts you paid to NovaHDR in the 12 months preceding the event or $100 USD. Nothing excludes liability that applicable law does not permit us to exclude.

To the extent permitted by law, you agree to indemnify NovaHDR against claims, losses and reasonable expenses arising from your unlawful use, submitted material that violates another party’s rights, or your violation of these terms.

Before filing a claim, contact support@novahdr.com and allow at least 30 days for informal resolution. Subject to applicable law, unresolved disputes are resolved by binding arbitration on an individual basis; class or representative proceedings are not permitted.

Where arbitration is unenforceable, claims will be heard in courts in Delaware under Delaware law, except where mandatory law requires otherwise.

We may suspend or terminate access for violations, security incidents, abuse or legal and operational risk. You may request account closure through support. Termination does not eliminate accrued payment obligations or records that must legally be retained.

Deletion requests are handled as described in our Privacy Policy; no self-service export or fixed deletion schedule is promised here.

We may update these terms, with notice of material changes where required. The effective date and version identify the current text. Continued use after an effective update is subject to the updated terms, to the extent permitted by law.

For billing, legal or support questions, contact support@novahdr.com.